So they took the refund.
That was not easy.
The chatbot only seemed to allow them to rebook, and it took more than an hour waiting to speak to BA on the phone before the refund was confirmed.
It will take a week to be paid.
So they took the refund. That was not easy. The chatbot only seemed to allow them to rebook, and it took more than an hour waiting to speak to BA on the phone before the refund was confirmed. It will take a week to be paid.
