US company lays off ‘entire Indian customer service team’ over Google Meet: ‘All 80 employees’

An entire customer support unit of the Indian team was allegedly terminated during a brief five-minute virtual call by an American financial firm, leaving the team in shock. The staff, who were instructed to work remotely for the day, received an unexpected meeting invitation late into their evening shift announcing the mass layoff without severance for newer recruits. Expressing frustration over corporate vulnerability, an affected worker shared their experience online. An employee wrote on Reddit that the team was asked to work remotely on the day they were laid off. (Representational image created using AI.)

“Laid off over a Google Meet,” an employee wrote on Reddit. Explaining the situation, the person continued, “I was a part of the customer support team until yesterday for a US Bank. They asked us to work from home yesterday due to operational reasons. I was doing a 6.30 pm shift and at 9.30 pm they just invited us on a Google Meet and told us the entire Indian Customer service team has been fired!”

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The individual continued, “All 80employees! All gone… 80 families affected just with a 5min call... I feel bad that we work for these corporates who can throw us anytime and regret that I used to work hard at my job. Also, Idk how I will get a new job! This is petty.”