The Central Consumer Protection Authority (CCPA) has come down on pre-ride tipping mechanisms used by cab and auto ride aggregators, holding that a tip sought before a journey begins can effectively become a payment for preferential or faster service rather than a voluntary gratuity.
The Central Consumer Protection Authority (CCPA) has come down on pre-ride tipping mechanisms used by cab and auto ride aggregators, holding that a tip sought before a journey begins can effectively become a payment for preferential or faster service rather than a voluntary gratuity.