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Business / Wed, 16 Sep 2026 Bar and Bench

Pre-ride tipping for cabs, autos under CCPA scanner: Why Rapido was fined but Namma Yatri wasn't

The Central Consumer Protection Authority (CCPA) has come down on pre-ride tipping mechanisms used by cab and auto ride aggregators, holding that a tip sought before a journey begins can effectively become a payment for preferential or faster service rather than a voluntary gratuity.

The Central Consumer Protection Authority (CCPA) has come down on pre-ride tipping mechanisms used by cab and auto ride aggregators, holding that a tip sought before a journey begins can effectively become a payment for preferential or faster service rather than a voluntary gratuity.

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