WhatsApp is rolling out its Bill Payments feature in India, enabling users to search for, access, and pay their utility and home bills without ever leaving the messaging app.
Bill payments for electricity, gas, water, FASTag, insurance, credit cards, and loan repayments can be made via WhatsApp.
WhatsApp bill payments: What you can pay This feature allows several recurring payments to be added to WhatsApp.
How to pay bills on WhatsApp The new service will be available in the WhatsApp home screen with the ₹ icon at the top.
ITAT gives taxpayer reliefWhatsApp bill payments: Key features Commonly used bill categories will be highlighted on the Payments Home screen.
WhatsApp is rolling out its Bill Payments feature in India, enabling users to search for, access, and pay their utility and home bills without ever leaving the messaging app. It is connected to the Bharat Connect (BBPS) network and serves over 22,700 billers across 30 categories.
Bill payments for electricity, gas, water, FASTag, insurance, credit cards, and loan repayments can be made via WhatsApp. The feature will be rolled out in stages and will be available to Android and iOS users across India in the next few weeks.
WhatsApp bill payments: What you can pay This feature allows several recurring payments to be added to WhatsApp. The company says that the categories it supports are:
Electricity/gas costs
Water bills
FASTag payments
Insurance premiums
Credit card bills
Loan repayments
Other household and utility payments Users can also manage multiple accounts with the same biller via WhatsApp. This allows for bills for a home, office or family member to be managed in one location.
How to pay bills on WhatsApp The new service will be available in the WhatsApp home screen with the ₹ icon at the top. The term 'payment process' contains a couple of steps:
Open WhatsApp and tap the ₹ icon. Choose a bill category and biller. Please enter and verify the necessary account information. Check the bill amount and information that was retrieved. Select the supported payment option, such as UPI, Debit Card, or Credit Card. Confirm the payment. Previously paid billers will also be displayed on WhatsApp's Payments Home page. This is to facilitate repeat payments.
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WhatsApp bill payments: Key features Commonly used bill categories will be highlighted on the Payments Home screen. Taping “See All” will show all the larger lists.
It also offers bill discovery and management capabilities such as:
Viewing past payments
Checking upcoming bills
Managing multiple accounts with one biller
Easily accessible previous billers
More than 22,700 billers to access from Bharat Connect
What Meta India said According to Arun Srinivas, Managing Director and Country Head, Meta India, WhatsApp is looking to transform bill payments into a standard message. He added that services such as mobile recharges, metro ticket bookings, and citizen services are already available on WhatsApp in India.
