Critics have found a new reason to protest Sony’s shift away from physical games.
The company’s Terms of Service explain that EU PlayStation accounts left unattended for 3 years are at risk.
4 Reviews ← exclude selected types ← exclude selected tagsSony’s decision to end disc production in early 2028 has outraged advocates of physical gaming.
In regions including the EU, not logging into PlayStation accounts for 3 years could result in deleted digital games.
However, as is often the case, consumers didn’t read the document until the controversy over physical games arose.
Critics have found a new reason to protest Sony’s shift away from physical games. The company’s Terms of Service explain that EU PlayStation accounts left unattended for 3 years are at risk. Buyers could potentially see massive collections of digital PS5 games vanish.
4 Reviews ← exclude selected types ← exclude selected tags
Sony’s decision to end disc production in early 2028 has outraged advocates of physical gaming. It has also brought to light a frequently overlooked part of the company’s Terms of Service. In regions including the EU, not logging into PlayStation accounts for 3 years could result in deleted digital games.
What the TOS says
Gamers like Astal have been considering the ramifications of an all-digital future. On social media, he shared rule 21.2 listed in the SIE TOS: “If you have not used your account for at least 36 months we may take steps to close it.” Users would first be contacted by email and given 6 months to log in or instruct Sony to keep the account open.
In the U.S, unless an individual violates other conditions in the TOS, the company can’t take the same action. For European users, the stipulation has been in place for several years. However, as is often the case, consumers didn’t read the document until the controversy over physical games arose.