A communication from the bank said that the account was being temporarily suspended pending an additional due diligence exercise and that Banerjee had to visit the bank to resolve the issue, Bhattacharya added.
In response to the Court’s queries, HDFC’s counsel said that certain additional KYC (Know Your Customer) related documents were required from Banerjee.
Justice Krishna Rao, however, questioned why the bank had insisted on Banerjee visiting its branch merely for KYC verification.
If the bank is interested to see the face of the client, then I will tell - if photograph will suffice.
As per your letter, it seems you are very much interested to see the face of the person… This is the way the bank is doing the business with the customers?
Banerjee’s counsel, Senior Advocate Ayan Bhattacharya, told the Court that the TMC leader's HDFC bank account as well as his credit and debit cards, were blocked on the same day that the Supreme Court permitted him to travel abroad for eye treatment.
A communication from the bank said that the account was being temporarily suspended pending an additional due diligence exercise and that Banerjee had to visit the bank to resolve the issue, Bhattacharya added.
In response to the Court’s queries, HDFC’s counsel said that certain additional KYC (Know Your Customer) related documents were required from Banerjee.
Justice Krishna Rao, however, questioned why the bank had insisted on Banerjee visiting its branch merely for KYC verification.
“Your bank is not on e-KYC? Your bank is very keen to see the person come personally. If the bank is interested to see the face of the client, then I will tell - if photograph will suffice. Nowadays, even the government offices are doing everything online. As per your letter, it seems you are very much interested to see the face of the person… This is the way the bank is doing the business with the customers? Tell me, when will you resolve this? Whatever the documents you want, inform the advocate and he will submit,” the judge said.
