Airtel has been accused of limiting its customers’ unlimited 5G data by turning off their hotspot feature.
Individuals can still use their phones to provide internet access to laptops and other devices through the hotspot service.
The regulation was introduced when the 5G data service was first launched.
TelecomTalk also noted in its report that the clause concerning hotspot usage linked to the unlimited 5G data offer has been removed.
This makes it clear that Airtel has no intention of banning 5G data usage via hotspots for its users.
Airtel has been accused of limiting its customers’ unlimited 5G data by turning off their hotspot feature. The claims have created confusion among many people. However, the claims are not correct. Individuals can still use their phones to provide internet access to laptops and other devices through the hotspot service. Airtel has provided clarifications regarding this matter.
The problem was generated by the terms and conditions of Airtel’s 5G data that stipulated that the service should not be used with the mobile hotspot. The regulation was introduced when the 5G data service was first launched. The move must have aimed at preventing misuse of the service through hotspot use. The screenshots of the terms and conditions have spread online, leading to the misunderstanding.
A report by TelecomTalk states that the claim regarding Airtel is misleading and lacks evidence. Furthermore, the claim was proven incorrect during testing. TelecomTalk reported that their team tested the service across various locations and found they could use 5G data on other devices via hotspot without any restrictions.
Additionally, Airtel has made no official announcement regarding a hotspot ban. TelecomTalk also noted in its report that the clause concerning hotspot usage linked to the unlimited 5G data offer has been removed. This makes it clear that Airtel has no intention of banning 5G data usage via hotspots for its users. Sangri Today
